Privacy Policy
Note: this is a sample and not the final version
The Oldham Owl respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what information we collect, why we collect it, how we use it and the rights you have over your personal information.
Who we are
The Oldham Owl is an independent local news publication covering Oldham.
The data controller responsible for your personal information is:
The Oldham Owl Limited
71-75 Shelton Street
Covent Garden
London
United Kingdom
WC2H 9JQ
privacy@oldham-owl.co.uk
Information we collect
We may collect personal information when you:
Subscribe to The Oldham Owl.
Create a free or paid membership.
Sign up to receive our emails.
Contact us.
Respond to surveys, forms or requests for feedback.
Interact with emails we send.
Purchase a paid subscription.
This information may include your:
Name.
Email address.
Membership and subscription status
Subscription start and renewal information.
Email preferences.
Information you provide when contacting us.
Information about how you interact with our emails and website.
Basic technical information about your browser, device and use of our website.
Where you have a paid subscription, payment processing is handled by our payment provider. We do not store your full payment card details.
How we use your information
We use personal information to:
Provide your membership or subscription.
Send you The Oldham Owl newsletters and journalism you have subscribed to receive.
Manage paid subscriptions.
Provide access to subscriber-only content.
Send important information about your membership or subscription.
Respond when you contact us.
Understand how readers use The Oldham Owl.
Understand the performance of our journalism and newsletters.
Improve our website, journalism and subscriber experience.
Prevent misuse, fraud and security issues.
Meet our legal and regulatory obligations.
Our lawful basis for using your information
Under UK data protection law, we need a lawful basis for processing your personal information.
Depending on the circumstances, we may process your information because:
It is necessary to provide a service or subscription you have requested.
You have given us consent, such as when you choose to receive certain communications.
We have a legitimate interest in operating, understanding, protecting and improving The Oldham Owl.
We need to comply with a legal obligation.
Where we rely on consent, you can withdraw your consent at any time.
Email newsletters
If you subscribe to The Oldham Owl, we will use your email address to send the newsletters and other communications included with your subscription.
You can unsubscribe from marketing or newsletter emails at any time using the unsubscribe link included in our emails.
Unsubscribing from newsletters does not necessarily cancel a paid membership or prevent us from sending essential service messages relating to your account or subscription.
Memberships
The Oldham Owl uses Ghost to operate its website, memberships and newsletters.
When you become a member, information such as your name, email address, subscription status and membership activity may be processed through Ghost in order to provide these services.
Paid subscriptions
Paid subscriptions are processed using Stripe.
Stripe processes payment information required to take and manage subscription payments.
The Oldham Owl does not receive or store your complete card details.
Stripe may process your personal information in accordance with its own privacy policy.
Cookies and website analytics
The Oldham Owl may use cookies and similar technologies where necessary to operate the website, manage memberships, understand website usage and improve our service.
Where consent is legally required for non-essential cookies or tracking technologies, we will ask for your permission before using them.
You can also control cookies through your browser settings.
Who we share information with
We do not sell your personal information.
We may share information with trusted organisations that help us operate The Oldham Owl, including providers of:
Website hosting and publishing services.
Membership and newsletter services.
Payment processing.
Email delivery.
Website analytics.
Technical support and security.
These organisations may only process information as required to provide their services to us and must handle personal information appropriately.
We may also disclose information where required by law or where necessary to protect our legal rights.
International transfers
Some of the organisations that provide services to The Oldham Owl may process information outside the United Kingdom.
Where personal information is transferred internationally, we take appropriate steps to ensure that the transfer complies with UK data protection law.
How long we keep your information
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including providing your membership, maintaining appropriate business records and meeting legal, accounting and regulatory requirements.
How long we retain particular information will depend on what the information is and why we hold it.
Your rights
Under UK data protection law, you may have the right to:
Ask for a copy of the personal information we hold about you.
Ask us to correct inaccurate information.
Ask us to delete your personal information.
|Ask us to restrict how your information is used.
Object to certain uses of your information.|
Withdraw consent where we rely on consent.
Ask for certain information to be transferred to you or another organisation.
These rights do not apply in every circumstance.
To exercise your rights, contact us at privacy@oldham-owl.co.uk
Complaints
If you have concerns about how we use your personal information, please contact us first so we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office, the UK regulator responsible for data protection.
Links to other websites
Our journalism may contain links to websites operated by other organisations.
We are not responsible for the privacy practices of those websites. You should review their privacy information when visiting them.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to The Oldham Owl, the services we use or applicable law.
The latest version will always be published on this page.
Contact us
For questions about this Privacy Policy or how The Oldham Owl uses your personal information, contact:
The Oldham Owl Limited
71-75 Shelton Street
Covent Garden
London
United Kingdom
WC2H 9JQ
privacy@oldham-owl.co.uk